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Navigate

The abortion care and support patient navigation platform

Terms & Conditions

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Terms & Conditions

I am a patient navigator (“Patient Navigator”) in a Patient Navigation Program (“PNP”). The goal of the PNP is to improve abortion patients’ experience with accessing abortion care by strengthening the connections between support organizations to minimize information and navigation burdens on patients, maximize patient preference, and ensure that all patients can access the timely care they need. As part of its involvement, I am committed to following all laws and regulations that apply to the PNP.

As a Patient Navigator, I understand that my role is to support higher-needs abortion patients who need more assistance accessing care than might typically be provided by my site. In the course of supporting these patients, I understand that I may gain access to another clinic’s competitively sensitive information and need to share the same for the site(s) I staff.

I agree that in the course of my work, I will:

provide information only as needed to help patients understand their best options.
ensure that patients are informed of all qualified health centers that offer abortion services that meet the patients’ geographic, timing, and economic needs.
keep any competitively sensitive information in a private location where others in my facility cannot see or access it.
disclose to patients seeking abortion services:
- They are free to choose any provider.
- We use the website abortionfinder.org (“abortionfinder.org”) and a related platform called Navigate (“Navigate”) to identify clinics that offer abortion services in their area based on their location, age, and the first day of their last period.
- We will give them a list of the clinics that are available to provide abortion services to them and will work with them to select a clinic that meets their geographic, timing, service type, and economic needs and preferences.
- abortionfinder.org and Navigate are operated by a third party.
- No clinic pays a fee to be included on abortionfinder.org or Navigate.
- Use Navigate and abortionfinder.org in accordance with their respective terms of use.

I further agree that I will not:

use information I learn about other clinics for any purpose other than assisting patients.
share information on the cost of services anywhere other than with the patient, as necessary to coordinate services.
coordinate with anyone, follow any general rule, or refer to any tracking information to determine how many or how often patients may be referred to a particular facility or clinic.
become involved in negotiating payment rates with any payors.
accept any remuneration or gifts from any facility or organization that is part of the PNP or to which I refer patients.
make a patient’s transportation funding contingent on their selection of a particular clinic.
keep track of where patients are going for care, unless needed to monitor the success of the PNP or for quality assurance purposes.
refer to patient tracking information to determine what information to provide to a patient or to determine which clinic or facility is appropriate for the patient.
enter in Navigate, or otherwise disclose in the course of my work through Navigate, any individually identifiable information about patients.
download the information listed in Navigate or otherwise infringe any of the intellectual property located therein.
violate the laws or regulations of any applicable jurisdiction.

I agree to reach out to my supervisor, human resource representative, organizational leader or, if necessary, local counsel if:

I ever have questions about my obligations as a Patient Navigator;
I have inadvertently not followed the PNP guidelines; or
An unauthorized person asks me to share or reveal competitively sensitive information.

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